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WHATSAPP COEXISTENCE

Keep using WhatsApp on your phone and serve customers as a team from Zinto.

With coexistence, your number works at the same time in the WhatsApp Business app and on the API. What you write from your phone shows up in Zinto, and your team replies from the computer, with AI and campaigns.

  • Same number, on your phone and in Zinto
  • Phone messages are mirrored in Zinto
  • Syncs contacts and imports recent history
Meta Business Partners No credit card · Cancel anytime
Coexistence · status
WhatsApp Business appOwner's phone Active
Zinto3 agents Active
Message sent from the phoneShows up in the inbox Synced
ContactsPhone contacts Synced
Calls via APINot available with coexistence Meta limit
From 39 € per month, with Zinto AI included
0 € markup on Meta pricing
7 days free trial, no credit card
Meta Business Partner
THE PROBLEM

The dilemma many businesses face

01 You don't want to let go of your phone Your longtime customers write to you there and you don't want to change numbers.
02 But your team needs access And AI, campaigns and assignment only exist with the API.
03 You used to have to choose App or API. Not anymore with coexistence.
HOW IT WORKS

How it connects

IN DETAIL

How it works WhatsApp Coexistence, part by part.

SYNC

What happens on your phone happens in Zinto.

Messages you send from the app appear in the Zinto conversation, so your team knows what you've told the customer. The contacts in your address book are synced.

  • Phone messages visible in Zinto
  • Synced contacts
  • Recent history imported on connection, as far as Meta allows
CONVERSATION · ANA MARTÍNEZ
Ana“Can you book me for Friday?” Customer
You, from your phone“Done, at 6:00 pm” App
Laura, from ZintoSend the confirmation Zinto
Zinto AIScheduled reminder IA
WHO IT'S FOR

Coexistence is for you if…

We'll show you with your own case
  • You want to keep replying from your phone
  • Your customers already know your number
  • You need your team to serve customers too
  • You want campaigns and AI without changing numbers
  • You don't need WhatsApp calls via API
COMPARISON

API, coexistence or QR

APICoexistenceQR
Official from Meta SíSíNo
You keep using the phone app NoSíSí
Meta rate per template SíSíNo
WhatsApp calls Yes, from 2,000NoBeta
Risk of being blocked LowLowHigh if you send in bulk
KEEP EXPLORING

Works best with…

CHANNELS WhatsApp Business API The official WhatsApp API, ready the same day. See more PRODUCT Multi-agent inbox One WhatsApp number, your whole team replying. See more CHANNELS WhatsApp QR Connect WhatsApp by scanning a code, with no Meta fees. See more
FREQUENTLY ASKED QUESTIONS

About WhatsApp Coexistence

Another question? Write to us at [email protected] or on WhatsApp.

7-DAY FREE TRIAL

Sell while you sleep.

7 days free No credit card Cancel anytime