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LEGAL

Privacy policy.

How we handle your personal data and your customers' data.

Version 2026 · Courtesy translation; the Spanish version prevails.

Introduction

At Zinto we protect your privacy and process your data in compliance with the applicable international standards.

1. Information We Collect

1.1 Information provided by the user

  • Name, email and phone
  • Company data
  • User settings
  • Information needed for integrations

Information generated within Zinto

  • Conversations, tags and notes
  • Customer and pipeline data
  • Calendar events
  • Files uploaded by the user

Information obtained through the integration with your Google account

When you connect your Google account to Zinto, we access:

  • Google Calendar: we view your availability and calendar events, and create, edit and delete events, in order to check free time slots, avoid duplicate appointments, and create and manage appointments in Zinto.
  • Google Drive (read-only): we view the list of your Google Drive files so that you can select the spreadsheet you want to connect to a flow. We do not download, modify, delete or share files from your Drive.
  • Google Sheets: we read, add and update data rows in the spreadsheet you select, in order to synchronize information between the CRM and Google Sheets.

This data is used solely for these functions and for no other purpose.

2. Purpose of Processing

We use the data to:

  • Operate and improve the Platform
  • Synchronize channels and automations
  • Provide technical support
  • Ensure security
  • Comply with legal requirements

We do NOT sell or trade personal information.

2.1 Use of Google user data

Zinto does not use Google user data for advertising, does not sell it to data brokers, does not use it to determine creditworthiness, and does not use it to train AI/machine learning models. It is used exclusively to operate and improve the features within your own Zinto account.

3. Legal Basis

We process data under:

  • Explicit consent
  • Contractual necessity
  • Legitimate interest
  • Compliance with legal obligations

4. Data Sharing

We share information only with providers essential to the operation of the service:

  • Meta (WhatsApp, Instagram, Facebook)
  • TikTok
  • Email providers
  • Hosting and security
  • AI services and technical integrations

We do not share, sell or transfer Google user data to third parties, except when necessary to provide the requested functionality or when required by law. Google user data is never used for advertising, sold to data brokers, or used to train AI/machine learning models.

5. Data Security

We implement technical measures to protect information:

  • Data encryption
  • Secure storage
  • Restricted access
  • Internal audits

However, no system is 100% infallible.

6. User Rights

You may request:

  • Access
  • Rectification
  • Deletion
  • Export
  • Restriction of or objection to processing

7. Cookies

Zinto uses functional and analytics cookies to improve experience and performance. Analytics and marketing cookies are only activated if you accept them in the cookie notice, and you can change your decision at any time from “Cookie preferences” in the footer.

8. Data Retention

Data is retained while the account is active or as necessary to comply with legal obligations.

9. Changes to This Policy

Zinto may update this policy. The current version will always be published at this link.

10. Data Controller

Company name: ZINTO TECHNOLOGIES LTD

Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

11. Contact

Email: [email protected]